Privacy Policy
N.E. Radon Doctors
N.E. Radon Doctors values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided through our website, contact forms, and customer communications.
Information Collection and Use
We may collect the following information when you contact us, request an estimate, or schedule a service:
Name
Email address
Phone number
Mailing or service address
Information related to your inquiry or requested services
SMS opt-in preferences and consent records, when applicable
We use this information to:
Respond to customer inquiries
Provide quotes and estimates
Schedule and confirm appointments
Send invoices
Provide service reminders
Communicate appointment and service updates
Send promotional emails only when separately authorized by the customer
Information Sharing and Privacy
N.E. Radon Doctors does not sell or rent your personal information.
We may use trusted service providers to assist with website operations, appointment scheduling, and customer communications. Such providers may access information only as necessary to perform services on our behalf.
Mobile Information and SMS Consent Privacy
N.E. Radon Doctors does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in information, or SMS consent information to third parties or affiliates for marketing or promotional purposes.
All mobile opt-in data and consent information will not be sold or shared with any third parties or affiliates for their marketing or promotional use.
This policy applies to mobile information collected through our website, contact forms, SMS communications, and other customer interactions.
SMS Communications
Customers may voluntarily opt in to receive conversational and transactional SMS communications from N.E. Radon Doctors regarding inquiries, estimates, appointments, and service updates.
SMS participation is optional, and consent is not a condition of purchase.
Customers may opt out at any time by replying STOP or request assistance by replying HELP.
For complete messaging details, please review our SMS Terms & Conditions.
Email Communications
Customers may separately choose to receive promotional emails, company updates, special offers, and service information from N.E. Radon Doctors.
Email consent is separate from SMS consent.
Customers may unsubscribe from promotional emails at any time using the unsubscribe link provided in our emails.
Data Security
We implement reasonable security measures designed to protect customer information from unauthorized access, misuse, disclosure, or alteration.
Data Retention and Deletion
We retain personal information only as long as reasonably necessary to provide requested services, maintain business records, or fulfill applicable legal obligations.
Customers may request access to or deletion of their personal information by contacting us.
Changes to This Privacy Policy
N.E. Radon Doctors may update this Privacy Policy periodically. Any changes will be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
N.E. Radon Doctors
Phone: 917-584-1079
Email: chris@neradondoc.com
Areas We Serve
We proudly serve communities across Connecticut and Massachusetts, delivering high-quality service and support wherever you're located. Whether you're in a nearby city or surrounding region, our commitment to professionalism and care ensures your needs are met. Explore the areas we serve and find out how we can assist you today.
Massachusetts
Connecticut
What Our Customers Say About Us
"Extremely Prompt and Professional! Responded quickly to the request, set an appointment for the very next day. Arrived on-time and texted me 30 min ahead of time as I requested. Upon evaluating existing passive equipment, the job was lower than the initial estimate provided. Highly recommended!"
"Spoke directly to Ed, the owner, who gave me a quote on the spot after a few questions. Had an appt within a week of calling, at my convenience. Installer was pleasant and professional. Called a couple of other companies who either never called back or who decided my oddly laid out basement ( part full, part crawl, part addition with dirt floor) was something they didn't want to deal with. Ed was confident they could do the job, and did!"
"Very prompt and even my realtor said she had never seen one done so neatly. Less than two hours to complete. Would definitely use NE Radon again."
"NE Radon Doctors were amazing. They did a wonderful job, very fast and super clean. Cannot be happier. Also, our radon levels dropped significantly. Thanks a lot!"
"Timely, courteous, meticulous, all around a good experience."
"This was not my first home sale, I was selling the house, buyer did a radon test - NE radon doctors offered a competitive rate and was quick to help - but the gentleman that showed up to do the install was a real professional, represented the company well. I will sell other homes and every home in the valley has radon, I know I will use them again."
